Wine Access Reviews

After I'd placed the order, but well before it was shipped, I asked that the delivery address be changed. Wine Access claimed that they did so.
They didn't. I stayed home all day to accept delivery on the new date; nope. I had to chase it to find it. Finally achieved reception a week later, when I'd returned from my travels.
Customer service is non-existent. Buy elsewhere. Anywhere else.

We have been Wine Access customers for several years. We placed an order for a couple cases for a party we are hosting. We needed delivery the week of Feb 20th. There was inclement weather earlier but 2/21-2/25 were clear days. We signed waiver for delivery on 2/25. We called. We confirmed. We have emails.Wine Access lied to us about the delivery. They refused to answer the phone. A terrible customer experience. You cannot count on them to deliver or to tell the truth.

Very good company. Good wines and great customer service.

I have purchased wine for over 2 years and always find this firm to be top-notch. Pricing is reasonable (I compare using wine-searcher.com), they offer free-shipping on 6+ bottles or $120 purchases and customer service has always been second to none. Please note that their Limited-Time offers can often take 3-4+ weeks for delivery as these are typically special order items. Your card is charged at time of order but I have never had any issues surrounding delivery. Their regular offers ship immediately from inventory. They also offer "perfect-temp" packaging which is useful in AZ through May-June, not so much for summer months. I also have recently joined their wine club which provides the added benefit of getting 10% off on regular orders on top of their normal discounts. I also really appreciate their tasting notes that they provide with each wine along with some videos on their wine club offerings. Both of these really bring out how much they care about wine and provide insights one does not typically get about the particular winery or wine being purchased. I've only been to Napa once in my life but their tasting notes and videos make me feel like I am one of the locals. On balance, a great company to work with.

Wine Access is terrific. Great values on specialty wines and excellent customer service. Daily deal offers for all tastes and price points plus a small online everyday collection. I’ve been a customer for years and will be for years to come.

How many different types of liquor are there? A ton, apparently, and this is the place to buy them. Go here, it's awesome.

Never received my wines.
I ordered a couple of decent wine bottles online and after 2 weeks I haven't received my wine and haven't received any response to my follow-up email, yet my credit card was charged immediately when I ordered. If you can't fill an order in 2 weeks (or more?) why do you charge people?

Received my Three Wine Co. Field Blend a few days ago. Upon returning home last evening from watching my grandsons, I had the need to relax. Uncorked my first bottle and was amazed by the aroma bouquet and taste of this wine. I must say it is the first time I have ever been able to say that I could actually taste the raspberry flavor that was claimed to be in the wine. The wine was satisfying and delicious and I definitely will purchase it again and am anxious to try some of your other selections.